組織導入企業社群平台的關鍵因素探討：以台灣EMMA平台為例

Abstract

科技產業面臨中國紅色供應鏈、國際大廠品牌重組、毛利壓縮等不利因素下，台灣科技產業的營運除了須避免管理或決策不當，也要站在科技浪頭上，尋求突破性創新並創造獲利為達此目標，專案開發就由早期的直瀑式開發，發展成敏捷式開發，近來產品維運研發型態亦成為發展重點。 企業行動化通訊平台(EMMA)為針對企業協同所開發，除整合企業知識庫外，也提供支援電腦及智慧型手機的應用程式，可讓行動裝置做為專案開發維運媒介。 本研究透過延伸整合型科技接受模式、組織影響及知覺資訊安全危險風險等構面，透過偏最小平方結構方程模式，探討組織導入企業社群平台的意圖。研究發現：績效期望、習慣、組織影響、知覺資訊安全危險風險等有正向影響，在價格價值則呈現負向影響，此外性別、工作年資、經驗等，分別會對習慣、價格價值、習慣產生調節效果。 展望未來企業行動化通訊平台具有實用性、智慧性及專案輔助性成效，希望藉此研究結果，提供組織發展企業內社群參考。

Currently IT industries are facing China's red supply chain the factors reconstruction of international brands, and the reduction of margin. Due to the reason, Taiwanese IT industries have to avoid failure in having management and decision while they are operating. but also standing on the wave of technology, seeking breakthrough innovation and create profits To achieve this goal, the Project development from the early straight waterfall type development to agile type developed。 Recently, product development and operations (DevOps ) type has also become the focus of development. The Enterprise Mobile Communications Platform (EMMA), which is developed for enterprise collaboration, provides support for computers and smartphones, so that portable device BYOD (bring your own devices) as a project development media. This study explores the intention of the organization into the community platform through the UTAUT2 model, organizational influence and perceived information security risk。Through the PLS-SEM, the paper explores the intention of the organization into the enterprise community platform. This research finds out that it has positive influence on the expectation of performance, habits, organizational influence, and the awareness of IT security risk. At the same time, it has negative influence on price& value. In addition, it has adjusting effect from sex, seniority, and working experience to habits, and habituation. In the future, the Enterprise Mobile Communications Platform with practicality, intelligence and project support effectiveness, hoping to study the results, to provide organizations to develop corporate community reference.