台北市立國民中學教師工作壓力與情緒管理關係之研究

Abstract

中文摘要 本研究旨在瞭解台北市立國民中學教師工作壓力與情緒管理的關係，並探討在不同背景因素下的台北市立國民中學教師工作壓力與情緒管理的差異情形。其次，分析工作壓力與情緒管理之間的關聯性。最後根據研究結果提出具體建議，俾供相關單位及國民中學教師參考。本研究採用問卷調查法，以台北市立國民中學教師為研究對象，發出600份問卷，其中有效問卷為568份，以作為資料處理之基礎。本研究工具為「台北市立國民中學教師工作壓力與情緒管理關係之調查問卷」，所得資料以描述統計、t 考驗、單因子變異數分析與典型相關等方法進行統計分析。 本研究之結論如下： 一、台北市立國民中學教師整體工作壓力感，屬於中等程度；台北市立國民中學教師整體情緒管理狀態，趨於中上程度。 二、台北市立國民中學教師之工作壓力會因個人背景變項的不同而有所差異。 三、台北市立國民中學教師之情緒管理會因個人背景變項的不同而有所差異。 四、台北市立國民中學教師之工作壓力與情緒管理有顯著負相關，表示台北市立國民中學教師情緒管理能力越高者，其對工作壓力之感受程度越輕。 最後，根據研究結論提出具體建議，俾供國民中學教師、教育行政機關、師資培育機構及後續研究者之參考。

關鍵字: 國民中學教師、工作壓力、情緒管理

Abstract The purpose of this study is to understand the relationship between working stress and emotional management of Taipei municipal junior high school teachers and to discuss the differences on the work pressure and emotional management of the teachers, according to various background elements. Besides, this research discusses the relationship between work stress and emotional management. The researcher made concrete suggestions for junior high school teachers and educational administrative institutes. The study employed questionnaire survey method. A total of 600 questionnaires were issued with 568 valid questionnaires received from teachers of municipal junior high schools in Taipei city. Data were collected through Questionnaire on Working stress and Emotional Management of Municipal Junior High School Teachers in Taipei and analyzed by the methods – statistics analysis, t test, one-way ANOVA, and canonical correlation. The conclusions of the study are presented as follows: 1. The sense of working stress of Taipei municipal junior high school teachers reached the medium level; Taipei municipal junior high school teachers’ situation of emotional management reached between the medium and high level. 2. Significant differences were found among Taipei municipal junior high school teachers’ working stress in terms of personal background. 3. Significant differences were found among Taipei municipal junior high school teachers’ emotional management in terms of personal background. 4. A negative relationship existed between emotional management and working stress among Taipei municipal junior high school teachers. This research showed that teachers having higher emotional management ability will decrease their working stress. Based on the conclusion above, several recommendations are offered for educational administrative institutes, teacher educators and junior high school teachers to understand the condition and future schemes in working stress and emotional management of teachers in junior high schools.

Key words： Junior high school teachers、working stress、emotional management