雙面靈活性與組織敏捷性對數位創新之影響─以數位轉型科技準備度為中介變項

Abstract

本研究以動態能力理論為基礎，將雙面靈活性與組織敏捷性作為前置變項，數位創新作為結果變項，並採用數位轉型科技準備度作為中介變項。從組織層級的面向，試圖了解在數位轉型的趨勢下，現行的企業能力、科技準備度影響企業數位創新之成效程度。本研究以台灣各產業為研究對象，採用紙本及線上問卷方式進行隨機調查，郵寄發送 2016 份問卷，回收 86 份有效問卷；線上則回收有效問卷 80 份，並利用 SPSS23 與 JASP 統計軟體進行敘述性統計、相關分析、信效度分析、結構方程模型分析、差異分析等。其研究結果顯示：（1）雙面靈活性對數位轉型科技準備度具有正向影響、（2）組織敏捷性對數位轉型科技準備度具有正向影響、（3）數位轉型科技準備度對數位創新具有正向影響、（4）數位轉型科技準備度在雙面靈活性、組織敏捷性與數位創新之間具有中介效果、（5）雙面靈活性對數位創新具有正向影響、（6）組織敏捷性對數位創新具有正向影響。依循上述之研究成果，本研究提出相關管理實務意涵之建議，企業若要提高數位創新之行為，對內必須適時彈性的調整組織、優化自身，對外則要持續探索新的競爭優勢，並重視科技所帶來的轉變，保持正向的態度去採用科技，才能達到數位轉型其效益最大化之目標。Based on the dynamic capability theory, this study takes ambidexterity and organizational agility as antecedents, digital innovation as consequence, and technological readiness of digital transformation as the mediating effect. From the perspective of the organizational level, this study tries to understand that under the trend of digital transformation, the relationships among ambidexterity, organizational agility, the technological readiness of digital transformation, and digital innovation.In this study, the research object was Taiwanese companies. 2016 questionnaires were conducted on paper and online questionnaires by a random survey. A total of 86 valid questionnaires were collected via email and 80 valid questionnaires were collected online. Therefore, there were 166 valid questionnaires. SPSS23 and JASP statistical software were used to carry out narrative statistics, correlation analysis, reliability and validity analysis, structural equation model analysis, and differenceanalysis. The results of the study show that: (1) Ambidexterity has a positive impact on technological readiness of digital transformation; (2) Organizational agility has a positive impact on technological readiness of digital transformation; (3) Technological readiness of digital transformation has a positive impact on digital innovation, (4) Technological readiness of digital transformation has a mediating effect between ambidexterity, organizational agility, and digital innovation, (5) ambidexterity has a positive impact on digital innovation, (6) Organizational agility has a positive impact on digital innovation.Following the above research results, this study puts forward the relevant management practice implications of the suggestions. If companies want to improve digital innovation, they must adjust the organization and optimize themselves in a timely and flexible manner, and externally, they must continue to explore new competitive advantages, pay attention to the transformation brought about by technology, and maintain a positive attitude to adopt technology, to achieve the goal of maximizing the benefits of digital transformation.