An Examination of the Work Experiences of Employees with Intellectual and Developmental Disability

Abstract

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Finding meaningful employment remains a large challenge for adults with an intellectual and developmental disability (I/DD). While not all adults with I/DD are interested in working, understanding the satisfaction of those who are is crucial to ensure that workplaces interested in diversity function properly. This study focuses on gaps associated with the theory of work adjustment by commenting on supervisor-employee relationships and job satisfaction. 10 Adults with I/DD and their supervisors were interviewed for 45-90 minutes regarding their experiences related to job satisfaction and work adjustment. Interviews were transcribed and coded to understand employer intentions behind the employment, interactions between the pair, and performance management strategies that both found effective. Employers reported both altruistic and practical intentions behind their hiring decisions. With regards to interactions, all participants reported the importance of patience, bluntness, and transparency. Effective performance management strategies in place were job aids such as checklists, increased mentorship, and job modifications. Finally, this study recommends next steps for prospective future employers interested in hiring employees with I/DD.